MAINTENANCE AGREEMENT #______________

TERMS:

1. This agreement covers when necessitated by normal use of the machine, labor, material, adjustments, repairs and replacement of parts.  Damage, or loss resulting from misuse or perils such as fire, theft, water, or for any other cause external to the machine are not covered.  The use of unauthorized parts, components, modification, or personnel to effect repairs or changes will cause this agreement to be null and void. If parts become obsolete and can not be procured, this agreement will terminate and unused contract credit returned to customer.

2.  SERVICE CALLS

Execution of an agreement service call are made during Clear Copy's normal business hours at the following address:

It covers copy machine Model_______________________ Serial #________________________

3.  EXTENT OF LABOR SERVICES

Labor service afforded during an agreement service call includes preventive maintenance when due as specified by manufacturer.  It also includes the lubrication of unit, the adjustment, repair or replacement of parts not specifically excluded in this agreement. The following labor service is considered the responsibility of the Key Operator and is not included: Adding toner/paper; removing misfeeds; cosmetic upkeep of covers exposure glass and general troubleshooting as specified by the operators manual. There is a NPF (no problem found) Charge if a key operator call must be performed by copier technician.

4.  PARTS REPAIR AND REPLACEMENT

Replacement or repair of parts excluding consumables (copier drum, toner, developers, paper, oils) when required for maintaining normal operation of unit, are furnished without charge during agreement service calls.  Exterior covers, receiving trays, original trays and cassettes are not covered.

5.  RECONDITIONING

When in Clear Copy's opinion a shop reconditioning is necessary because normal repairs and parts replacement cannot keep a unit or an assembly in satisfactory operating condition, Clear Copy will submit a cost estimate of needed repairs which will be in addition to maintenance charges.  If customer does not authorize such work; Clear Copy may immediately terminate this agreement, refuse to continue service or furnish service on a "Per Call" basis.  "Per Call" is defined as follows: Service performed per call is billed at established company rates.  Labor and parts charges are deducted from the value of contract till contract value is zero.  Once agreement has a value of zero it terminates.

6.  PAYMENTS AND AUTOMATIC RENEWAL

This agreement will remain in force for a period of twelve (12) months or ________________ copies, whichever is sooner and will automatically be renewed for similar terms unless written cancellation notice is received by either party sixty (60) days prior to date of cancellation.  Customer agrees to pay any charges due prior to date of intended cancellation.  Customer agrees to pay total charges in advance at the beginning of each agreement period.  If customer does not pay the amount due: Clear Copy may A) refuse to continue to service the equipment or B) furnish service and parts on a C.O.D.  or "Per Call" basis.  Payment of this agreement by customer and acceptance of payment by Clear Copy proves both parties are in agreement with all the terms of this agreement and may not be changed except in writing signed by an officer of Clear Copy.

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